Help | GateBud

Help

Guides to setting up and using GateBud. New here? Start at the top. Need help? Email support@gatebud.com or book a chat.

Start

Getting startedWhat GateBud does, how to sign in, and how to find your way around.
Set up GateBud, start to finishSet up your first site and complete a test check-in.

Sites

Sites, questions and postersSet up a gate: what visitors are asked, what they must read, and the poster they scan.
The document libraryWrite or upload the documents visitors read at the gate, and update them safely.

At the gate

Check-ins and check-outsWhat happens at the gate, how people sign out, and what happens with no phone signal.

Day to day

Records

The Visitor log, exports and privacyFind past check-ins, export for an audit, fix a wrong time, and handle a privacy request.

Admin

People, roles and accessInvite people, set what they can do, and add many people at once.

Fix

TroubleshootingQuick fixes for the most common problems.

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